Case Management

In cases that are complex or long term, having a dedicated Case Manager will be able to provide a more personalised and long term chain of support for individuals in need. Case Management involves to assessment of a person’s current situation including social, financial, home and family to determine what assistance and care is to be provided. A short-term and long-term plan is created for the individual where the case manager can then monitor and evaluate the level of on-going support for them.

Case Management provides a higher level of personalised support for more complex situations to help stabilise their lives and monitor the improvements over time while providing continual support for the young members in your community to be able to freely explore their goals and chase their dreams in a safe and therapeutic environment. Case management supports members of our community who may be experiences mental health issues, alcoholism, homelessness, physical abuse or drug use.

The abuse and misuse of substances such as drugs and alcohol is generally a result of the environment and peer group that young people surround themselves with.  It may be due to difficulties at home, in their personal lives, at school or peer-pressure from hanging out in the wrong crowd. We are able to provide individual and community support services regarding substance misuse to a small or wider target audience and being able to provide preventative education and interventions to help people make a better choice when it comes to using substances and to assist those who want to quit. Emergency support can also be provided if an individual has or may possibly overdose and supervision can be arranged for more complex cases.

Education can sometimes be a barrier between a young person and them setting personal goals and ambitions for their own future. We are able to provide assistance and support the youth in terms of their education and employment pathways by setting up workshops and participation groups that involve open discussions on what their individual barriers are to acquiring qualifications, work experience and skillsets for the work place. Our support team can help by providing assistance and ongoing support with creating resumes, providing resources and equipment for work, acquiring training and licences, seeking suitable employment as well as providing additional networking options for individuals based on their personal interests and work skills.

Other than our offense prevention and intervention programs, we also offer support services to those who have previously committed an offense and may already be in prison or have been arrested. Our mentors and outreach workers are able to work with those who have been charged and need to attend court or face time in prison by working directly with them one-on-one and building a strong relationship with the individual. This level of support can help people through the court hearings and other interactions with the justice system as well as further on-going support through prison visits if necessary. The goal of this support program is to bring a positive outcome, reduce the chance of reoffending and managing the resettlement of that individual back into the community.

Community health extends beyond basic health care, medical support and general practitioners; it also involves the mental and emotional health of the youth and their peers. The health and wellbeing program brings forth a whole range of support services for your community that will help in all aspects of physical and mental health so that the members of the community can lead a fulfilling and productive life. Some of our programs for health and wellbeing may include local sport and recreational events, community fitness centres and outdoor games that promote socialising and participation for young people. Together with our physical activities we provide assistance for mental wellbeing such as councillors, mentors and learning based participation groups.

Problems that surface at home with the family tend to make its way outwards to impact others around them such as friends and neighbours. To prevent this, we provide a range of family support services that range from simple supervision to crisis intervention and resolution. Our mentors, youth workers and case managers work together to assist with any issues that arise from the family home or extended family but working together with those involved to determine what are the causes for conflict and supporting open communication between family members to resolve these problems. We also provide urgent rapid response services to those experiencing cases of domestic violence and may be risk of physical abuse.

You see you wouldn't ask why the rose that grew from the concrete had damaged petals. On the contrary, we would all celebrate its tenacity. We would all love it's will to reach the sun. Well, we are the rose - this is the concrete - and these are my damaged petals. Don't ask me why, ask me how!